I think this post will be a general overview of my number one pet peeve from working in retail.
Now, as someone who is a natural people-pleaser, I always feel the need to be a good host. In the case of my job, I always try and make sure that the customer, no matter how much I want to slap them and ask, "really?", gets number-one-star-treatment. And I'm damned good at it.
That being said, my much of my best efforts at work are spent trying to make sure that not only I, but my fellow coworkers give the best customer service possible. I admit, sometimes cashiers can be dicks. Sometimes management can be dicks. And here's the kicker: customers are almost always dicks!
If I walk up to you and say hello, what is your immediate response? Hello, back? Or, "oh, hi!" I know what you're thinking. "Of course I say hello back; those are just plain manners!"
No. No, you don't. In fact, I took a tally, and 3 of you actually replied with some form of "hi" while 47 of you didn't. 47 of you simply replied with, "yeah, I'm looking for [insert poor description here]." That's 94%. 94% of the people I encounter don't even know basic manners.
What's even more annoying is when I'm clearly busy while physically carrying a heavy box or something, and a customer actually shouts at me, "BATTERIES?!" I understand needing something and actually asking where something is, but there's no "excuse me" or even a "hi". Oh, yeah, and there's always a cashier up front to answer questions, especially when they're not busy (which is about 80% of the time).
My favorite is when a customer replied to my simple, "hello; how're you doing today?" with:
"HOW ABOUT, UMMMmmmmm, pa-PAPER TOWELS?!"
So, just remember, you are probably one of the assholes in that 94% who are also probably assholes out there on the road. More than likely, I'm sure.
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